- Bukarest, Rumänien
- Logistik
- mit Berufserfahrung
a. hartrodt Romania srl is offering a full time position for a Road Freight Operator at our Bucharest branch.
Responsibilities:
- Provide first level, front line communication to clients and overseas offices to meet customer service and administration requirements
- Communicate in a proactive, prompt, professional manner
- Ensure all documentation processed and prepared according to client requirements in an accurate and timely manner
- Ensure customer quotations are available, based on his own procurement
- Arrange bookings as per customers’ requirements and communication for specific client service requests
- Arrange for customer payment of transportation, storage and any other related charges
- Arrange for insurance coverage for cargo. Gather customer claim documents and facts if claim is involved
- Close and review file to ensure all internal processes are adhered to
- Follow policies, procedures, standards, and ensure compliance with transport regulations
- Handling export/import shipment from A to Z: including bookings, drayage, customs clearance, CMR issuing check and billing, pre-alerts
- Review all shipment documentation for accuracy and perform data input to open file in our system
- Ensure Client's and Account Manager's instructions are followed
- Updating quotes for house accounts on bi-monthly & monthly bases
- Tracking shipments and keeping clients/agents informed of status of their shipments
- Timely and proper shipment releases
- Assisting other colleagues if needed
- Updating clients' weekly reports
- Negotiate freight rates with carriers
- Build and maintain good relationships with carriers
- Confirm, review and post trucking and other suppliers' invoices for payment
- Communicate effectively through email communication (clients and other business partners - domestic and overseas)
- Ability to review procedures and identify areas of improvements
- Ability to work in a fast-paced environment
- Experience with trucking ,export, import documentation
- MS Word and Excel
- Knowledge of Incoterms and Letters of Credit is an asset
- Strong aptitude in managing time critical situations in a business efficient manner
- Strong aptitude in decision-making, problem solving and time management
- Documenting/completion of transport documents and pickup and delivery orders, appointments and scheduling
- Acquiring vendor rates/quotes and negotiations associated with the entire process of the shipment
- Problem solving/coordinating operational support to clients and vendors
- Daily tracking and tracing of shipments and follow up with client with status updates
- Analyze booking details and prepare detailed quote to customer based on needs with alternate suggestions to enhance or further benefit the client needs
- Advice management and clients of any problems or issues associated with the move to the customers and vendors
- Provide operational support with co-workers when needed
- Warehouse work/attending shipping/receiving pallets wrapping, dim and measure for shipping, cross-dock coordination
Requirements:
- Required experiencee 2 years
- Excellent Romanian and English language skills
Jetzt bewerben
- Required Information
- CV
- daniela.rusu@hartrodt.com