Road Freight Operator (w/m/d) in Bukarest/Rumänien

a. hartrodt Romania srl is offering a full time position for a Road Freight Operator at our Bucharest branch.

Responsibilities:

• Provide first level, front line communication to clients and overseas offices to meet customer service and administration requirements
• Communicate in a proactive, prompt, professional manner
• Ensure all documentation processed and prepared according to client requirements in an accurate and timely manner
• Ensure customer quotations are available, based on his own procurement
• Arrange bookings as per customers’ requirements and communication for specific client service requests
• Arrange for customer payment of transportation, storage and any other related charges
• Arrange for insurance coverage for cargo. Gather customer claim documents and facts if claim is involved
• Close and review file to ensure all internal processes are adhered to
• Follow policies, procedures, standards, and ensure compliance with transport regulations
• Handling export/import shipment from A to Z: including bookings, drayage, customs clearance, CMR issuing check and billing, pre-alerts
• Review all shipment documentation for accuracy and perform data input to open file in our system
• Ensure Client's and Account Manager's instructions are followed
• Updating quotes for house accounts on bi-monthly & monthly bases
• Tracking shipments and keeping clients/agents informed of status of their shipments
• Timely and proper shipment releases
• Assisting other colleagues if needed
• Updating clients' weekly reports
• Negotiate freight rates with carriers
• Build and maintain good relationships with carriers
• Confirm, review and post trucking and other suppliers' invoices for payment
• Communicate effectively through email communication (clients and other business partners - domestic and overseas)
• Ability to review procedures and identify areas of improvements
• Ability to work in a fast-paced environment
• Experience with trucking ,export, import documentation
• MS Word and Excel
• Knowledge of Incoterms and Letters of Credit is an asset
• Strong aptitude in managing time critical situations in a business efficient manner
• Strong aptitude in decision-making, problem solving and time management
• Documenting/completion of transport documents and pickup and delivery orders, appointments and scheduling
• Acquiring vendor rates/quotes and negotiations associated with the entire process of the shipment
• Problem solving/coordinating operational support to clients and vendors
• Daily tracking and tracing of shipments and follow up with client with status updates
• Analyze booking details and prepare detailed quote to customer based on needs with alternate suggestions to enhance or further benefit the client needs
• Advice management and clients of any problems or issues associated with the move to the customers and vendors
• Provide operational support with co-workers when needed
• Warehouse work/attending shipping/receiving pallets wrapping, dim and measure for shipping, cross-dock coordination

Requirements:

• Required experiencee 2 years
• Excellent Romanian and English language skills