Customer Service Specialist (f/m/d) in Brisbane/Australia

  • Brisbane, Australia
  • Sales
  • Young professional

a. hartrodt Australia Pty Ltd (Brisbane) is looking for a skilled Customer Service Specialist.
We are looking for a Customer Service specialist to join our Brisbane branch located at Eagle Farm.

Reporting to the Customer Service/Sales Manager you will service the front house of our company dealing direct with customers whilst working in our team environment.

  • Communicate with customers to manage their orders from door to door
  • Maintain bookings/orders within the EDI/Cargowise Order Module
  • Liaise with overseas offices to coordinate bookings whilst meeting customer requirements
  • Work closely with internal colleagues to co-ordinate shipments
  • Customer Visits when required

To be considered for this role you ideally have:

  • Freight Forwarding experience, minimum 12 months in a customer service role
  • EDI CargoWise software experience preferred
  • Exceptional time management and organizational skills
  • Excellent communications skills, ability to professionally communicate with customers and colleagues on all levels
  • Proven record of career stability